Frequently Asked Questions


How long is the turnaround?

Video editing can be a long process, so your first look at your highlights showreel can take up to 6 weeks to be delivered to you. Once you’ve seen your highlights, we’ll aim to deliver the remaining videos to you no later than 2 weeks after. So 8 weeks in total. This may be longer during peak wedding season and is no guarantee.

Can we change our date if we need to?

100%. We like to make sure that you have peace of mind if unplanned circumstances get in your way. However, if we cannot accommodate your new date, your deposit will be non-refundable. We will however look to source a new Videographer for you from our supplier list.

How much is the deposit?

To secure your booking, we ask you pay £400 initially. This ensures that we can confirm your booking. We’ll raise an invoice for the deposit and you’ll receive a receipt via email once the deposit has settled in our account.

When should we pay?

We ask that you finalise the remaining balance at least 6 weeks before your wedding day. This allows us time to process the payment and make sure we’re completely ready for your wedding. We also offer payment plans leading up to your wedding.

How far do you travel?

The first hour of travel is included in all packages, however, anything outside of this will incur additional costs - depending on how far we need to travel. We will confirm these with you in your initial quote before moving forward, so there are no surprises!

What locations do you cover?

We primarily cover Lancashire, all of Yorkshire, Greater Manchester, and Merseyside. However, we can travel further afield (such as Scotland or London) - get in touch for a quote.

What is your style?

We’re all about natural moments. Mixing with your guests, kids playing in the garden, mum and dad singing after one too many. Our main goal is for you to forget we’re even there. We’ll try to blend in as much as possible to take some stress off you and capture all the natural and touching interactions that happen on your wedding day.